Support Request

We are a small team, and we appreciate your patience with us.

Our response hours are 9AM to 5PM EST, Monday through Friday.

The fastest way for us to respond to your support needs is by completing this support request form, below.

While you wait, we’ve set up a few other support options that can help you right away:

Join our SchoolTx community on Facebook!

You can meet other practice owners, school leaders, and school-based providers so that you can ask questions, and learn more about SchoolTx.

Join the SchoolTx community on Facebook

Our frequently asked questions page has information on a variety of topics. Please review these before submitting a support request. You can search by keyword for the topic you need help with.

Search Our Support Page

Name

First Name

Last Name

How do you prefer we contact you?

Please check all that apply.

Phone

Email

Text

Account Email

Please use the email associated with your account or user profile.

Where should we call you?

Only enter this if you prefer to be called.

(###)

###

####

Where should we text you?

If different from your listed phone number. Only list if you prefer us to text you.

(###)

###

####

What do you need with support with?

Check all that apply.

How to use a feature

Account

Error messages, bugs, or other technical issues.

Something else

Tell us about your need for support.

I attest I did NOT enter any PHI or HIPAA protected data on this form.

Please DO NOT enter any private health information or HIPAA protected data in this form.

I did not enter PHI or HIPAA information here.